Contact us here

You can contact us by either clicking on "submit ticket" at the top of the page or visiting the contact us -page.

Our Customer Services team are here to help.
They work our main service hours, Monday to Friday, from 8:00 am till 5:00 pm CET and will do their best to answer all inquiries within a working day.
Delays will naturally occur over weekends and holidays.

For the quickest reply, please complete the form on the the contact us -page.

We would recommend you to read the FAQ section, for frequently asked questions and troubleshooting.
You may find immediate answers to your questions here: Grimfrost FAQ

If you have questions about an existing order, please include your order number with your message.

Customer Support is not available on weekends, or on Swedish holidays such as Midsummer, Christmas (24-26/12), New Year (31/12-1/1). 
If you prefer sending a traditional letter by mail, do so to: Grimfrost, Sätuna Stommen 4, 52194  Falköping, Sweden. Phone: (054) 7701030